
FAQs
What happens when the SOS button is pressed?
What happens when the SOS button is pressed?
With one press, Nelora sends an SOS alert through the connected Tuya Smart or Smart Life app, letting your family know when help is needed. It does not call 911 directly.
Does my child need a phone to use it?
Does my child need a phone to use it?
No! Your child can request help directly from their wrist. A smartphone with the connected app is needed to set up Nelora and receive alerts.
Can I receive alerts when I'm away from home?
Can I receive alerts when I'm away from home?
No! Your child can request help directly from their wrist. A smartphone with the connected app is needed to set up Nelora and receive alerts.
Will it fit my child's wrist?
Will it fit my child's wrist?
Nelora features an adjustable strap with multiple fitting holes. We recommend checking your child's wrist size to ensure a comfortable fit.
Collapsible row
Collapsible row
How long does the battery last?
How long does the battery last?
Nelora features a rechargeable battery with approximately 3 months of standby time, according to the manufacturer. Actual battery life depends on usage.
Is Nelora water-resistant?
Is Nelora water-resistant?
Yes! Nelora is water-resistant, making it suitable for everyday activities like handwashing and occasional splashes. We recommend avoiding swimming or prolonged submersion.
Peace of mind, even when you're apart.
You can't always be there in person. When NELORA is connected to Wi-Fi, a simple press sends an alert to your phone, letting you know when someone needs you.
Help that fits their routine.
Not everyone wants to wear a wristband all day. NELORA can be worn or kept nearby, making it easier to ask for help in a way that feels comfortable and natural.
Why customer choose SOSWWrist
|   |
|
Others |
|---|---|---|
| One-touch SOS | ||
| Instant App alerts | ||
| Adjustable fit | ||
| No calls needed | ||
| Phone required |
30-Day Money Back Guarantee
We've got you covered. At nibby. we offer a 30-day money-back guarantee if your order doesn't arrive, arrives damaged, broken, or in the wrong color. Simply reach out within 30 days of delivery with proof, and we'll make it right.
Please note: Returns are only accepted in cases listed above. We do not offer refunds for change of mind.